Your monitoring experts can aid in streamlining an emergency
An alarm can be confusing when they trip -- even moreso if they sound off in the middle of the night. But if you installed a monitored alarm system, you’re free to think about one action: moving your loved ones to safety.
This is because your monitoring team also answers your tripped detectors. In a few seconds, they will contact you to ensure you and your family are alright and help evaluate the scene. Then, they will get emergency services and direct them to you. Your monitoring team can even help talk you through an emergency and where to go.
Monitoring covers more than your home security system
Your Eau Claire monitored alarm system covers more than an intrusion. Your security system can also act to fire, carbon monoxide, or floods with the added tech. By placing a monitored fire alarm or smoke detector, you can receive emergency services to react regardless of if you're home or away. Your monitoring professionals can even answer to health-related emergencies -- like shortness of breath or a sudden fall -- with a monitored medical accessory.
Emergency services come in less time with a monitored alarm system
Your monitoring team will react to any triggered alarm in mere seconds. They'll first call you to ensure that you're out of harm’s way and then may summon emergency personnel on your behalf. This lightning-quick process is significantly faster than calling the authorities yourself after you gathered your family and got to safety. Seconds in any emergency, and Vivint makes sure you get help as soon as possible!
Monitoring watches your home 24-hours a day
Unfortunately, a high-decibel alarm bell doesn’t do much when you’re away from home. However, your Vivint monitoring team is always on alert every hour of the day, seven days a week, all year long. They'll respond to any alert that you are unable to and will also keep you in-the-know every part of the process. That's nice when you're nearby and can rush home after getting an alert, but it's essential when you're out of town and can't quickly get back to handle the situation.